Get prepared for the workplace with this comprehensive business fundamentals program covering the practical skills, knowledge, and software necessary for entry-level business administration roles.
- Cover a range of business topics to build entry-level administration skills
- Develop organisation skills to help you be more effective and productive in any workplace
- Build a strong foundation for future business studies
Maximum 34 weeks (24 weeks study + maximum 10 weeks scheduled breaks)
20 hours study per week (14 hours in class study + 6 hours online)
Please note that due to the COVID-19 pandemic, Greystone College Australia plans to continue to run its online classes for VET students until as late as July, 2021.
Jan 25, Mar 8, May 10, Jun 21
Jan 4-Jan 22, Apr 19-May 7, Aug 2-Aug 20, Nov 15-Dec 3, Dec 27-Dec 31
IMPORTANT: THIS QUALIFICATION IS CHANGING IN 2021
Students starting their program on June 21st will complete the current program, including 1 fast tracked unit.
From August onwards, this program will no longer be offered. Ask us for start dates and information about a new Certificate II we will be offering.
DOWNLOAD OUR PROGRAM FLYER
The skills and knowledge required to communicate in the workplace including gathering, conveying and receiving information and completing routine written correspondence.
The skills and knowledge required to deliver all aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products and processing customer feedback.
Learn about information systems, including collection, processing and maintenance.
The skills and knowledge required to identify, select and use available methods of digital communication.
Learn to create documents digitally.
The skills and knowledge required to work in a manner that is healthy and safely in relation to self and others and respond to emergency incidents.
The skills and knowledge required to select and use computer software and organise electronic information and data. The skills and knowledge required to correctly create and use spreadsheets and charts using spreadsheet software.
The knowledge and skills required to work effectively in a business environment. It includes identifying and working to organisational standards, managing workload and working as part of a team.