Gain leadership skills, enhance your further improve existing existing administrative skills and knowledge, and improve your analytical skills with this program focused on innovation and problem solving.
- Learn how to lead and guide others in administrative tasks and project setting
- Build skills to solve unpredictable problems and situations
- Find more innovative ways to research solutions
34 weeks (24 weeks study + 10 weeks scheduled breaks)
Please note that due to the COVID-19 pandemic, Greystone College Australia plans to continue to run its online classes for VET students until as late as July, 2021.
Jan 25, Mar 8, May 10, Jun 21
Additional start dates available under new program format.
Jan 4-Jan 22, Apr 19-May 7, Aug 2-Aug 20, Nov 15-Dec 3, Dec 27-Dec 31
IMPORTANT: THIS QUALIFICATION IS CHANGING IN 2021
Students starting their program on Jun 21 will complete the current program, including 1 fast tracked unit.
From May 10th onwards, this program will have a new format. learn more about our new program.
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Learn about businesses processes and their role in maintaining business resources.
Replaces unit BSBRSK401 Identify risk and apply risk management processes
Determine and analyse existing and required resources, their effective application and the accountability for their use.
Advise on customer service needs, support implementation of customer service strategies and evaluate and report on customer service.
Create opportunities to maximise innovation within the team; organise and agree effective ways of working; support and guide colleagues and reflect on how the team is working.
This unit describes the skills and knowledge required to coordinate and review the promotion of an organisation’s products and services.
Replaces unit BSBLED401 Develop teams and individuals.
Coordinate and review the promotion of an organisation’s products and services.
Define project, develop project plan, administer & monitor project, finalise and review the project.
Develop and maintain effective work relationships while learning negotiation skills.
Investigate current practices in relation to resource usage; set targets for improvement; implement performance strategies and monitor performance.
The Australian WHS legislative framework, hazard identification and risk management practices.